I need help with my application

There are organizations that can help you fill out and understand your application.

For each of the four benefits listed below you will find the organizations and their contact information who can help you with your application and answer your questions.

Which benefit do you need help with?

The following organizations are listed in the order you should contact for help.

Disability Alliance BC

Please contact advocacy@disabilityalliancebc.org for questions or requests for help on the Persons with Disabilities designation and application.

British Columbia Aboriginal Network on Disability Society (BCANDS) Society (BCANDS)

To contact the BCANDS PWD / MNS Program, please call toll free at: 1-888-815-5511 ext 206 or if calling within the Victoria area: (250) 381-7303 ext 206. To email the program, please email pwd@bcands.bc.ca

Plan Institute

Plan Institute
For any questions, you can contact the Plan Institute for Toll Free helpline 1-844-311-7526 | email info@rdsp.com.

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Not sure where to start?

Learn about the benefits and how to use the site.

I would like to watch a Captioned video
I would like to read Website instructions

Setting you up for success

Tips for a successful application

Hear from peers and experts on key tips towards a successful application.

Hear from others

Trouble finding a family doctor?

Are you struggling to find a family doctor who can support you in your application? There are altnerative professionals who may be able fill out the form for you.

Medical form help

How do I describe my “impacts on daily living”?

Included are some examples of how you might describe impacts on daily activites.

Impact on daily living

Arthritis and Depression

Identify key symptoms of Osteoarthritis and Rheumatoid Arthritis, and Depression.

Describing disabilities

How do I set up a My Self Serve (MSS) account?

Submit your application, view personal messages from the ministry, and more via this B.C. website.

My Self Serve

What happens if I’m denied?

If your application for a benefit is denied, you may still have options, including reapplying.

Application denied